Company Name: Zhijiang Baotingyu Trading Co., Ltd.
Address: A5165 Workstation, No. 30 Jinshi Road, Dongshi Town, Zhijiang City, Yichang, Hubei Province
Authorized Director: Cui Tianyuan
Social Credit Code: 91420583MAK6HJTX80
Email: service@mail.vnfjqwph.com
Mobile: +86 19245766271
This Privacy Policy (hereinafter referred to as "this Policy") is formulated in accordance with Philippines's Personal Data Protection Act 2012 (PDPA), with the aim of outlining how we collect, use, disclose, protect, and process your personal data. We respect your privacy and the security of your personal data, and we are committed to handling your information in a lawful, reasonable, and transparent manner to safeguard your legal rights. This Policy applies to all personal data generated through your purchase of home electronic appliances and related services via our channels.
1. Definitions and Scope of Application
Personal Data: Refers to any information that can identify you, including but not limited to your name, contact details, shipping address, email address, payment information, and order history, in line with the definition of personal data under the PDPA.Scope of Application: This Policy applies to all home electronic appliance-related business activities conducted by us in Philippines, covering the sales, delivery, and after-sales services of the following categories: small home appliances (portable juicers, desktop humidifiers), kitchen appliances (mini electric cookers, air fryers, fully automatic coffee machines), personal care appliances (electric shavers, ionic hair dryers, sonic toothbrushes), and smart home products (power strips, wireless charging desk lamps).Data Protection Officer (DPO): We have designated a Data Protection Officer responsible for overseeing the implementation of this Policy, handling personal data-related inquiries and complaints, and ensuring that our data processing activities comply with the PDPA.2. Collection of Personal Data
We collect only the necessary personal data to complete transactions, provide services, and meet compliance requirements, without collecting any irrelevant information. The methods and scope of data collection are as follows:
Transaction Data: Includes your name, shipping address, contact details, email address, and payment information provided during order placement, used for order confirmation, product delivery, payment processing, and logistics notifications.Service-Related Data: Includes information you provide when contacting customer service, such as inquiry details, order numbers, product usage information, etc., used to respond to your queries and address after-sales requests.Automatically Collected Data: When you access our online channels, our system may automatically collect anonymized data such as device information, browsing history, and IP addresses. This data is used to optimize service experience and gather business statistics and is not linked to personal identifiers.Collection Principle: Before collecting data, we will clearly inform you of the purpose and obtain your consent (either express or implied, such as when you voluntarily provide data to complete an order), unless the PDPA or other laws allow collection without consent.3. Use and Disclosure of Personal Data
Purpose of Use: The personal data we collect is only used for the following legitimate purposes: order processing, product delivery (including sharing necessary information with logistics partners), after-sales service, customer support, service optimization, and sending order and logistics notifications. It will not be used for any purposes unrelated to these services.Disclosure Limitations: We strictly do not sell, rent, or trade your personal data to any third party, except in the following necessary circumstances:Sharing your name, shipping address, and contact details with our logistics partners to complete product delivery. Logistics partners are required to maintain confidentiality and only use this data for the intended purpose.Disclosure of relevant data as required by the PDPA, judicial authorities, or administrative regulatory bodies.Sharing your data with designated third parties to provide additional services, only if you have explicitly consented.Marketing Information: If you agree to receive our product promotions, discount activities, and other marketing information, we will send them via email. You can unsubscribe at any time by contacting customer service, and we will immediately stop sending such information. You may also register with Philippines’s national "Do Not Call" (DNC) registry to refuse marketing communications.4. Protection and Retention of Personal Data
Security Measures: We adopt a multi-layered protection system to safeguard data security, including encrypted transmission technology (to protect payment and sensitive personal information), secure server storage, firewalls, and access controls. Only authorized personnel are allowed to access personal data, and these personnel are required to sign confidentiality agreements. We regularly conduct data security training to prevent data leakage, tampering, or loss.Data Retention Period: Personal data will be retained only for as long as necessary to complete transactions, resolve after-sales issues, and comply with the retention period required by the PDPA. After the retention period expires, data will be securely destroyed through methods such as deletion or anonymization and will no longer be retained in identifiable form.5. Your Rights and How to Exercise Them
Under the PDPA, you have the following rights, which you can exercise through the contact information provided in this Policy:
Access and Correction Rights: You have the right to request information about the personal data we hold about you and how it is used. If there are any errors or omissions in the data, you can request corrections. We will make the necessary corrections promptly after verification.Right to Deletion: You have the right to request the deletion of your personal data when it is no longer necessary for the purposes it was collected, and there are no legal retention requirements.Withdrawal of Consent: You may withdraw your consent to the collection, use, or disclosure of your personal data at any time (unless otherwise required by law). After withdrawal, we will cease the relevant processing, but the withdrawal will not affect any processing that occurred prior to the withdrawal.6. Contact and Complaint Handling
If you have any inquiries, requests for access, correction, deletion, complaints, or concerns about this Privacy Policy, you may contact us using the following details:
Contact Email: service@mail.vnfjqwph.comWorking Hours: Monday to Friday, 9:00 AM - 6:00 PM (UTC+8:00)Upon receiving your request, we will complete an initial review within 3-5 business days and provide a clear plan for resolution of more complex issues within a reasonable period, promptly addressing your legal rights.
7. Policy Updates and Amendments
We reserve the right to amend this Policy in accordance with updates to the PDPA, related laws, and business adjustments. The revised policy will be published through official channels and will take effect immediately upon publication. Please review this Policy periodically to stay informed about the latest privacy protection practices.
We thank you for your understanding and support in safeguarding your privacy. We will continue to protect your personal data with the utmost care, ensuring you a secure and worry-free shopping experience.