Warranty Policy

Company Name: Zhijiang Baotingyu Trading Co., Ltd.

Address: A5165 Workstation, No. 30 Jinshi Road, Dongshi Town, Zhijiang City, Yichang, Hubei Province

Authorized Director: Cui Tianyuan

Social Credit Code: 91420583MAK6HJTX80

Email: service@mail.vnfjqwph.com

Mobile: +86 19245766271

Thank you for choosing our home electronics products. We are always committed to providing you with high-quality products and services. Regarding product warranty, we would like to clarify the following policy to help you understand your rights:

1. Warranty Service Information

Currently, we do not provide warranty services for the home electronics products sold. If you receive a product with quality issues, functional malfunctions, or if you have any other return or exchange requests, please refer to our Return and Exchange Policy for the corresponding process. This will help ensure your legal rights are protected.

Our main product categories include:

Small Household Appliances (Portable Juicer Cups, Desktop Humidifiers)

Kitchen Electronics (Mini Electric Cookers, Air Fryers, Fully Automatic Coffee Machines)

Personal Care Electronics (Electric Shavers, Ionic Hair Dryers, Sonic Electric Toothbrushes)

Smart Home Products (Power Strips, Wireless Charging Desk Lamps)

All product categories are subject to the above-mentioned policy.

2. Relevant Service Guidelines

Return and Exchange Policy Inquiry: You can refer to the official channel to view the complete Return and Exchange Policy, which includes details on return/exchange time limits, processes, shipping costs, and refund rules to ensure a smooth application process.

Order and Logistics Reference: After order payment, we will ship the products within 3-5 business days. In Philippines, you will receive the product within 7-10 business days. The order status will be updated within 24 hours after the product is signed for, after which you can initiate the return or exchange request.

Consultation and Assistance: If you have any questions about product returns/exchanges, order logistics, or other matters, feel free to contact us during our customer service hours. We will do our best to guide and assist you.

3. Customer Service Contact

Customer Service Email: service@mail.vnfjqwph.com

Working Hours: Monday to Friday, 9:00 AM to 6:00 PM (UTC+8:00)

We highly value your shopping experience and will strictly follow the return and exchange policy to process your related requests. Thank you for your understanding and support, and we wish you a pleasant experience with our products!